NL
Nokuthula L

1 reviews | Active since Jun 2024

26 Mar 2026, 19:34

Worst customer service

Jet Clearwater doesn’t even deserve this one star in fact they deserve 0 stars. I went to purchase a phone for my child and I was made to wait for over 30 minutes. Next thing I’m told the store is closed and their system is “offline” and there’s nothing they can do. The time I spent waiting could’ve been used to go to another store to get a phone elsewhere. All the stores were closed because Jet’s rude staff wasted my precious time!

0
Replies (1)
Jet
Jet's reply07 Apr 2026, 08:22
Official
Hi Nokuthula,

 Thank you for bringing this to our attention. We're truly sorry to hear about your recent experiences at our store. Please rest assured that your feedback has been shared with the store management team