1 reviews | Active since Nov 2014
Worse service ever !
This people will never see me again ! After giving me the wrong size shoe for my daughter ( 9 instead of 6 ) i had to drive at my expens back to the store.<br> <br> To be told by a very rude sales person they do not have the right number shoe and i can not get a different pair at the same price . I went home to a very upset daughter that did not want to go to school the next day .<br> <br> I then phoned the customer service line for EDCON which eventually came back to me and told me they will get the right size to the Cape Gate store and give me a gift voucher for my daughter.<br> <br> I went home happy and told my daughter 12 years old that she will be getting the right shoes and a voucher .<br> <br> Today when going to fetch the shoes the same rude Lee Abrahams serve me i was told there will not get a voucher for my daughter and when i asked for my money back i was told i can not get it back .<br> <br> To HELL with this people and there empty promises !!! They will never see me or my family again in any of there stores ! Best of all i never ASKED them for a f**CKing VOUCHER ! I am the one that will tonight have to face my daughter and tell her those nice people **** again ! <br> <br> TO HELL WITH JET AND EDCON !
Our attempts to contact you today at 10:06 AM have been unsuccessful. Thank you for taking the time and addressing your service experience with us. Please accept our sincere apologize for the inconvenience you may have experienced in respect to your overall service experience.
Kindly contact us on the below number and quote your reference number in order for us to assist with your query.
Reference number: ***/GO. Should you require further assistance please do not hesitate to contact us on: ***.
Kind Regards
Customer Experience Team
***
Our attempts to contact you today at 10:06 AM have been unsuccessful. Thank you for taking the time and addressing your service experience with us. Please accept our sincere apologize for the inconvenience you may have experienced in respect to your overall service experience.
Kindly contact us on the below number and quote your reference number in order for us to assist with your query.
Reference number: ***/GO. Should you require further assistance please do not hesitate to contact us on: ***.
Kind Regards
Customer Experience Team
***
