worse business practice

On 02/11/2017, I decided to upgrade my cell phone account, to my awareness I am listed by Jet Store. which I have never owned or app**** for an account with Jet. I took initiative to go and enquire about this listing, I was first told that they cannot view anything on their system and I must go to red square to assist me with my query. don’t understand why have a stand Alone store and still refer your clients elsewhere for a query. Then I get to Red Square and still get no help but a refer to another Edcon store. As furious as I am, I walk to Edgards and I get help from wonderful lady, and she tells me that I have two opened accounts, both are blocked and the one that Jet had picked up that its *****, however, I got no call from them and they still list my name as if I knew what is happening. if Edcon cannot control the opening of accounting and get wrong people listed, then may they should hire an independent group that will be liable when such happens. This seems like Edcon is running a mickey mouse business or is not teaching its stuff procedures put in please to open an account or detect *****. disappointed from all this from such running’s of such a big Group. please rectify this before further action against Edcon.

Kind Regards, Mamocha Mabatho