Wont Stop getting pre charged airtime
<p>The Account was closed more than year ago already but You people are still keep on pre charging phone with airtime went plenty of times to cancel but id dindnt help Not recieving any statements but now out of the blue you send letter to warn of black listing . </p>
We have received your concerns and apologise for the inconvenience caused by the matter,we have established on the system records that the airtime subscription has been cancelled as requested.Kindly find the R.M.C.S details below regarding airtime subscription queries.
Tel: ***/ ***
Email: ***
A reference number for the complaint logged on your behalf is as follows ***/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter,we have established on the system records that the airtime subscription has been cancelled as requested.Kindly find the R.M.C.S details below regarding airtime subscription queries.
Tel: ***/ ***
Email: ***
A reference number for the complaint logged on your behalf is as follows ***/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.