DH
DARYL H

1 reviews | Active since Mar 2013

03 May 2015, 13:52

When will My Tab Be Fixed ,verssed tablet

I Have Given My Tablet for Repairs at Jet cellular division At gateway which was 7 weeks Ago , I Have received no Confirmation so far on how far is the repairs , I have went in Jet cellular division in Gateway an received Poor <br> Customer Satisfaction from the agents , I was Promised 4 Weeks in Repairs we are now into 7 weeks there is no confirmation has yet , Agents in the store is Very Unhelpful , Has per the consumer protect claws this shows that the Agents an process of this Jet cellular division does not have Good Management , However I Urge you to Assist in this Process has per My side I will move forward if there is no Assistance <br>

0
Replies (1)
Jet
Jet's reply04 May 2015, 10:16
Official
Hello SOUTHSIDE,

We are sorry to about the unpleasant experience regarding the repairs on your tablet. Please be advised we have addressed this incident with the cellular division to insure meaningful feedback is provided shortly.

Your reference number is ***/GO.

Kind regards,
Edcon customer experience team,
***

Best regards,