SR
SOS R

1 reviews | Active since Mar 2009

16 Jun 2016, 13:46

What now

<p>So today I get a statement from this store for an account I know nothing about. I have never stayed at that address and dont know who does, never had and never will have a jet account and also dont have a K on my initials and I am a Mr and not a miss. Please sort out this mess and stop your nonsense. </p>

0
Replies (2)
Jet
Jet's reply17 Jun 2016, 06:41
Official

We have received your concerns and apologise for the inconvenience caused by the matter. Kindly forward us your Account number so that we may liaise with the accounts team on the matter reported by our valued customer. Alternatively, kindly find the direct accounts team details below as the matter has to be escalated to them and include your ID and the account number for the account that was opened **********ly on your behalf so that they may look into the matter urgently for further assistance.A reference number for the complaint logged on your behalf is as follows ********** 017/GO.

Tel: ********** or ***Edgars.

Tel: ***Jet

Email: ********** Johannesburg

Email: ********** Cape Town / Durban

Tel: 031 **********

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

Jet
Jet's reply17 Jun 2016, 06:43
Official

We have received your concerns and apologise for the inconvenience caused by the matter. Kindly forward us your Account number so that we may liaise with the accounts team on the matter reported by our valued customer. Alternatively, kindly find the direct accounts team details below as the matter has to be escalated to them and include your ID and the account number for the account that was opened **********ly on your behalf so that they may look into the matter urgently for further assistance.A reference number for the complaint logged on your behalf is as follows ***/GO.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,