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Carlise H
1 reviews | Active since Jul 2013
28 Oct 2015, 14:57
WELL DONE ON EXTREMELY BAD SERVICE
Well done Jet Lakeside mall for having less clothes for toddler's(boys) than i have in my cupboard! For a store in a busy mall that is utterly pathetic, Your Staff is so rude and refuse to help you at all, when i asked one lady why her tills is not working she gave me an attitude that would normally get one hell of a smack from me, You are such an example of what is wrong with this country and i will never set foot in your store again. People just to be clear there is atleast 12 tills and 4 people working. seeing at least 5 people chatting to each other like it is a Durban beach holiday is quite the show.
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Jet's replyOfficial
29 Oct 2015, 09:23Hello Carlise22,
Please be advised stock is allocated to our stores based on research conducted with regards to retail buying pattern. If an item is not does meet the required sale figure for that store, the item will be removed and sent to a store of higher demand therefore in selected stores you will find limited or no stock available. This is a strategic business decision.
Kindly note we have raised your concerns with our store manager regarding the lack of cashiers available, you will be receiving directly feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Please be advised stock is allocated to our stores based on research conducted with regards to retail buying pattern. If an item is not does meet the required sale figure for that store, the item will be removed and sent to a store of higher demand therefore in selected stores you will find limited or no stock available. This is a strategic business decision.
Kindly note we have raised your concerns with our store manager regarding the lack of cashiers available, you will be receiving directly feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Jet's reply29 Oct 2015, 09:23
Official
Hello Carlise22,
Please be advised stock is allocated to our stores based on research conducted with regards to retail buying pattern. If an item is not does meet the required sale figure for that store, the item will be removed and sent to a store of higher demand therefore in selected stores you will find limited or no stock available. This is a strategic business decision.
Kindly note we have raised your concerns with our store manager regarding the lack of cashiers available, you will be receiving directly feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Please be advised stock is allocated to our stores based on research conducted with regards to retail buying pattern. If an item is not does meet the required sale figure for that store, the item will be removed and sent to a store of higher demand therefore in selected stores you will find limited or no stock available. This is a strategic business decision.
Kindly note we have raised your concerns with our store manager regarding the lack of cashiers available, you will be receiving directly feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***