We feel offended by your shops language

Item: Jet
Rating: 2
Author: Mariette B

Every time we go to Jet Town centre in Newcastle the Music is so loud and in Zulu all announcments been done in Zulu. So are we not welcome? Please then put a notice on your doors saying that Afrikaans/English speeking customers are not allowd in the shop and that you don't want there money!!! Then we will know not to bother to get parking and to try and shop there.

Helpful (0)

Replies (1)

Jet's replyOfficial

21 Nov 2015, 09:48

Hello Marietteb67,

Thank you for bringing this matter to our attention. Please be advised we have addressed this incident in store regarding the music and announcements. You will be receiving direct feedback shortly.

We must apologise for the frustration and inconvenience caused.

Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.

Kind Regards
Customer Experience team
***

Jet's reply21 Nov 2015, 09:48

Official