SL
Samantha L
1 reviews | Active since Oct 2022
07 Oct 2024, 11:33
Warning New Policy to Pay at Jet
Jet store Cape Gate Mall. Please teach Khanyisa how to treat a Customer. As I was standing in line, when her till cleared I stepped forward she told me to wait because she must help this customer who was not in the line. I left it and stepped back in line, she finished the client and again it was my turn, I stepped forward she says.... I DIDN'T CALL YOU, YOU WAIT TILL I CALL YOU.... At this point I felt so Victimized by this Cashier, like it was from a ****** point.... I told her that nowhere in History will A New revamped store instill policies where Clients must be Called to be assisted. I asked for the manager. She said wait that side. What a Joke of a staff member... The store needs a Staff revamp.
Helpful (0)
Replies (1)0
Replies (1)Jet's replyOfficial
08 Oct 2024, 10:16Hi Samantha,
We're so sorry that you haven't had a great experience at our store. We appreciate you letting us know, we have escalated this with the relevant store.
We're so sorry that you haven't had a great experience at our store. We appreciate you letting us know, we have escalated this with the relevant store.
Jet's reply08 Oct 2024, 10:16
Official
Hi Samantha,
We're so sorry that you haven't had a great experience at our store. We appreciate you letting us know, we have escalated this with the relevant store.
We're so sorry that you haven't had a great experience at our store. We appreciate you letting us know, we have escalated this with the relevant store.
