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sam.senekal sam.senekal

1 reviews | Active since Jul 2016

21 Jun 2017, 12:15

Want to pay up and no one to chat to!!!!!

<p>I want to settle my account and get a contact number and email address of someone. I have tried calling 4 times and number just rings and sent mail and no response,</p> <p>Then go online chat with someone who send and urgent message for someone to contact me this morning and it is lunch time and I still have had no call or email.</p> <p> </p> <p>When you want to setttle and pay up your accounts but get no response but if I dont pay they quick to hand over to lawyers.</p> <p> </p> <p>SO FRUSTRATING!!!!!!!!!</p> <p> </p> <p> </p>

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Replies (1)
Jet
Jet's reply23 Jun 2017, 10:44
Official

Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the settlement letter request. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***.