Very Very Very Very irritated customer

Good Day, I am writing this review as I have had a Jet account for many years, a few years ago i lost my job and the account got handed over. since 2017 i made an arrangement to pay this account. since then my account was handed over from one collection company to another. every month i paid religiously but still got phone calls and mails, every time they were just adding to my account. Last year August i requested a statement showing my payment from 2017. everytime being told they cannot supply me with a statement I need to go to a store. which i did and where i was told my account has been handed over they cant give me a statement. I have called the edcon group, TFG group and RCS trying to get hold of a statement. I am at wits end as since last year August i have stopped paying this account as i am not getting anywhere. I have paid just under R5000 on this account, and i am still getting told that i own another R2000.00 and still going up with everytime the collection company calls me and still cant be given a full statement. I have gotten to a point where when they call i ask them one question " has my statement showing payment made from 2017 been sent" if they tell me they cant send that statement i put down. i am at the point where I want to involve my attorneys as it is looking as being *****ulent. I have requested feedback, I have sent my proof of payment and no one gets back to me. or sends me what I ask for. I will not suggest this store to any one that is how frustrated I am at this stage.