DV
Dean V

1 reviews | Active since May 2020

27 May 2020, 17:27

Very unhappy Jet customer

Hi

I opened a Jet clothing account about a year ago. I recently noticed that I am being billed monthly for Jet Club. I logged a query to find out why I am being billed. Jet's response was that I was signed up when I opened my account.

Firstly, I did not sign up for Jet Club or agree to sign up. Secondly, I was not informed that I was signed up or what Jet club is.

I asked for proof that I consented and was told that there is no proof and that I should have queried this a long time ago. I want answers as this amount adds up at the end of the day.

Sincerely Dean

0
Replies (1)
DV
Dean V's update01 Jun 2020, 11:31
Reviewer Update
Good day

I have received no further feedback from the regional office credit team.

Sincerely
Dean