1 reviews | Active since Jan 2018
Very dissapointed with Jet Online
I ordered online like usually - I received my OTP and processed the order. The transaction went off twice on my bank account from Jet Online - and my order is still in the Jet Online Basket - and no one is getting back to me on this. I have send numerous emails. This is theft as there is no order on its way and twice the amounts is deducted from my bank account. I am also still waiting for a ridiculous amount of R60 to be refunded since last year for something that wasn't in stock.
Thank you for bringing this matter to our attention.Apologies for the frustrations caused to you.The refund has been sent for processing to the bank and this takes approximately 10 days.
Should you not receive any refund by the 17/1/2018 please do not hesitate to contact us on *** .***/GO
Kind regards
The Edcon Customer Experience Team
Thank you for bringing this matter to our attention.Apologies for the frustrations caused to you.The refund has been sent for processing to the bank and this takes approximately 10 days.
Should you not receive any refund by the 17/1/2018 please do not hesitate to contact us on *** .***/GO
Kind regards
The Edcon Customer Experience Team