CN
Chez N
1 reviews | Active since Sept 2011
18 Sept 2015, 09:24
Unsolicited smses without opt out option
Once a month I get an annoying SMS from the Jet Music Club with a link. There is no option to STOP these smses. I never subscribed to them in the first place and don't even have an account at Jet, nor do I shop there. So they clearly bought my cellphone number from some database and now *******ly send me texts which I cannot opt out of. I contacted Jet 2 months ago via their website to please ask them to remove me from their database, but never received a reply from Customer Services.
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Replies (1)
Jet's replyOfficial
19 Sept 2015, 10:38Hello cheriberry,
Your query has been escalated to RMCS (Retail Mobile Credit Specialists) which is a third party company to Edcon with regards to airtime, we have requested for them to remove your details from their data base , once done you will be receiving feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind Regards
Customer Experience team
***
Your query has been escalated to RMCS (Retail Mobile Credit Specialists) which is a third party company to Edcon with regards to airtime, we have requested for them to remove your details from their data base , once done you will be receiving feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind Regards
Customer Experience team
***
Best regards,
Jet's reply19 Sept 2015, 10:38
Official
Hello cheriberry,
Your query has been escalated to RMCS (Retail Mobile Credit Specialists) which is a third party company to Edcon with regards to airtime, we have requested for them to remove your details from their data base , once done you will be receiving feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind Regards
Customer Experience team
***
Your query has been escalated to RMCS (Retail Mobile Credit Specialists) which is a third party company to Edcon with regards to airtime, we have requested for them to remove your details from their data base , once done you will be receiving feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind Regards
Customer Experience team
***
Best regards,