Unresolved matter and rude senior management

Utterly Disgusted: Its been almost three month this matter has still not be resolved. I was told by two store managers that the matter is settled to come and collect my Tv. Then i was said no stock i have to wait. Then waiting a month, stock arrives. He says his superior says i cannot get the discount on TV. I call Mr Monray Corvell this morning. I was disgusted!! This man is rude an arrogant! Called me a ****, turning around my statement then finished call with Cool, after i said im taking this further. <br> THIS IS MY REPORT I POSTED12:22.09 ON TUES 11 AUG. STILL NO RESPONSE. GOING ON THREE MONTHS NOW. IF THIS IS HOW THEY HANDLE THEIR CUSTOMERS THEY CAN CONSIDER MY ACCOUNT OF 10 YEARS OLD CLOSED! PATHETIC FEED BACK AND SERVICE!