BS
Beverley-Ann Smit
1 reviews | Active since Jun 2016
26 Feb 2019, 13:25
Unprofessional conduct and awful shopping experience
The staff at Jet: Bronkhorstspruit are rude and unfriendly.
The shop plays loud awful music that makes the shopping experience excruciating.
I ended up leaving the store buying nothing as I just wanted to get out of that hell.
The security at the door is just as rude and miserable as the JET staff.
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Replies (1)
Jet's replyOfficial
26 Feb 2019, 14:23Dear Beverley-Ann,
Thank you for taking the time to send through an email.
We really appreciate your honest feedback as it helps us to continually improve on our service to you and enables us to identify and rectify any problem areas as soon as possible.
We are sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustrations this incident has caused you.
Rest assured your service experience will be addressed with the stores management team who will in turn implement corrective measures in order to avoid re-occurrence of this nature.
We trust on your next visit you will notice the difference.
Your reference number is:
***/GO
Kind Regards
The Jet Team
***
Thank you for taking the time to send through an email.
We really appreciate your honest feedback as it helps us to continually improve on our service to you and enables us to identify and rectify any problem areas as soon as possible.
We are sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustrations this incident has caused you.
Rest assured your service experience will be addressed with the stores management team who will in turn implement corrective measures in order to avoid re-occurrence of this nature.
We trust on your next visit you will notice the difference.
Your reference number is:
***/GO
Kind Regards
The Jet Team
***
Jet's reply26 Feb 2019, 14:23
Official
Dear Beverley-Ann,
Thank you for taking the time to send through an email.
We really appreciate your honest feedback as it helps us to continually improve on our service to you and enables us to identify and rectify any problem areas as soon as possible.
We are sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustrations this incident has caused you.
Rest assured your service experience will be addressed with the stores management team who will in turn implement corrective measures in order to avoid re-occurrence of this nature.
We trust on your next visit you will notice the difference.
Your reference number is:
***/GO
Kind Regards
The Jet Team
***
Thank you for taking the time to send through an email.
We really appreciate your honest feedback as it helps us to continually improve on our service to you and enables us to identify and rectify any problem areas as soon as possible.
We are sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustrations this incident has caused you.
Rest assured your service experience will be addressed with the stores management team who will in turn implement corrective measures in order to avoid re-occurrence of this nature.
We trust on your next visit you will notice the difference.
Your reference number is:
***/GO
Kind Regards
The Jet Team
***