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Phuti M
1 reviews | Active since Mar 2015
17 Mar 2015, 12:57
Unknown billing .. :(
I was billed for SMS AIR subscription for 19.99 and MOBILE CONTENT FEE - R19.99 respectively. I have no idea what the heck that is as i never joined anything of that nature. I need this resolved asap, and whatever i was charged for reversed. I called your RMCS line on ***and spoke to Godfrey. i told him to cancel this and to refund whatever i was charged. reference ***. <br> <br> my email adress -... [Email Removed]<br> <br> I will be contacting the Ombudsman as well....
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Jet's replyOfficial
19 Mar 2015, 09:07Hello atlehang14,
Your query has been escalated to RMCS which is a third party company to Edcon with regards to Mobile content, further investigations will be done and feedback on your cancellation will be provided shortly.
We must apologise for the inconvenience caused.
Your reference number is ***/GO.
Kind Regards
Customer Experience team
***
Your query has been escalated to RMCS which is a third party company to Edcon with regards to Mobile content, further investigations will be done and feedback on your cancellation will be provided shortly.
We must apologise for the inconvenience caused.
Your reference number is ***/GO.
Kind Regards
Customer Experience team
***
Best regards,
Jet's reply19 Mar 2015, 09:07
Official
Hello atlehang14,
Your query has been escalated to RMCS which is a third party company to Edcon with regards to Mobile content, further investigations will be done and feedback on your cancellation will be provided shortly.
We must apologise for the inconvenience caused.
Your reference number is ***/GO.
Kind Regards
Customer Experience team
***
Your query has been escalated to RMCS which is a third party company to Edcon with regards to Mobile content, further investigations will be done and feedback on your cancellation will be provided shortly.
We must apologise for the inconvenience caused.
Your reference number is ***/GO.
Kind Regards
Customer Experience team
***
Best regards,