LP
Laylie P

1 reviews | Active since Aug 2018

07 Dec 2025, 20:32

Unhelpful staff and dirty fitting rooms.

The air-conditioning in Jet Middelburg Mall doesn't work, the store is uncomfortably hot. The fittings rooms are filthy as well, there's nowhere to put your belongings either so you have to look for the least dirty spot to put your things on the floor. There are only two open registers and none of the staff seem to want to be there. The staff member assisting us at the payment point also answered her personal cellphone in the middle of taking our payment.

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Replies (1)
Jet
Jet's reply10 Dec 2025, 09:03
Official
Hi Laylie,

 
Thank you for bringing this to our attention. We're truly sorry to hear about your recent experiences at our store. Please rest assured that your feedback has been shared with the store management team