CM
Colleen M

1 reviews | Active since Mar 2016

26 Sept 2018, 07:45

Unhappy to the hell

Having the worse service ever from you guys and MTN. I phone MTN every day and yet they give me the same response. I would've understand if I bought the phone on credit from you guys, but no I bought it cash. I'm not going to make a scene anymore as I'm handing this over to me Clientele Legal wise to deal with as your service and response is pathetic.

0
Replies (1)
Jet
Jet's reply26 Sept 2018, 09:37
Official

Thank you for bringing this matter to our attention . Please accept our sincere apologies for the inconvenience caused to you with the faulty handset. We will escalate your query to our store for urgent assistance and feedback will be provided to you.
***/GO
Kind regards

The Edgar's Customer Experience Team

Best regards,