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Sikhuthali N

1 reviews | Active since Jun 2015

22 Jul 2015, 13:55

Unfairly Damaging my Credit Profile

In April 2014 it came to my attention that someone was **********ly using my ID number to open an account at Jet Stores in Tembisa. After I contacted Mr. Treasure Mahlalela he provided me with the Police case number, and he promised me that my credit profile would not be adversely affected.<br> <br> That case number is, which I received on May 02nd at 09H52, is: 427/4/2014. The matter was reported to Constable TJ MOLAIWA at NORKEMPARK Police station.<br> <br> However, today I was shocked when receiving my Credit Report from CreditHealth. It points to the fact that I have an amount of R301 that is owing to Jet. And this could negatively affect a whole lot of things for me, including job opportunities.

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Replies (1)
Jet
Jet's reply23 Jul 2015, 08:43
Official
Hello Sikhuthali,

As per our telephonic conversation please be advised your query has been escalated to our ***** and disputes department for further investigations. Upon investigate feedback will be provided to you.

Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.

Kind regards,
Edcon customer experience team,
***