Unfair treatment durind application

I wrote a review on Jet Stores after they declined my application for an account a few days ago. I mentioned in the review I said that I app**** for an account at Jet. It was declined even though a 2nd bond for R200000 was approved at ABSA on which I co signed. Nobody from Jet made any effort. I believe that the least they could have done is to give me the reason why it was declined. Instead they send a sms and have ghe nerve to indicate that I can can still benefit TFG lay-buys or TFG rewards. So my money is good enough. Since then I went back to Jet Stores and made a purchase. I mentioned to the employee, who was the person assisting me with initial application, that it was declined. I mentioned that I am unhappy with the outcome. She did show any interest and showed no interest in trying to assist what the decline was. If how I was treated as a possible new client is the bence mark it is truly VERY VERY sad