Unfair and Poor Customer Service

<p>I am utterly disappointed with the service i received today at the JET store at corner bree and frazer street JHB. I went to the store on tuesday afternoon to purchase a SIM Card, i went into the store and there was a very long queue, i went to the security and asked if i can buy the sim card straight from the cellphone counter she said yes but i should first ask the lady at the counter. When i got to the cellphone counter i waited to for my turn, i greeted the cashier Daphney who wasnt very interested in my greeting anyway, i asked if i can buy a SIM Card at the counter she refused and told me to go join the queue fair enough i went and stood in the queue but what really upset me is that she assisted people/her friends to be precise who where not in the queue..there where 2 ladies who were assisted by Daphney simply because they are friends/family with her colleague(a lady who also work for Jet)..and some us stood hours and hours till we eventually left one by one..Can the company please teach their employees the importance of customer service because this behavior is not only appaulling but is it very unfair..i am a customer irrespective of whatever i am purchasing so i deserve to be treated in such way..</p>