MN
Marline N
1 reviews | Active since Sept 2015
30 Sept 2015, 16:04
********* account billing
I discovered in June that unauthorized deductions were being made on my jet account. I called the call center to query this as i didn't authorize any of the following deductions on my account (Jet Funeral Plan pus-Hollard R39.30
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Jet's replyOfficial
01 Oct 2015, 16:04Hello Marline_Toni,
As per our telephonic conversation we must apologise for the service received regarding your account. We have escalated this matter to our account management team to investigate and revert with feedback regarding the financial products on your account.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation we must apologise for the service received regarding your account. We have escalated this matter to our account management team to investigate and revert with feedback regarding the financial products on your account.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Jet's reply01 Oct 2015, 16:04
Official
Hello Marline_Toni,
As per our telephonic conversation we must apologise for the service received regarding your account. We have escalated this matter to our account management team to investigate and revert with feedback regarding the financial products on your account.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation we must apologise for the service received regarding your account. We have escalated this matter to our account management team to investigate and revert with feedback regarding the financial products on your account.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***