GS
Gugulethu S
1 reviews | Active since Aug 2015
10 Aug 2015, 19:07
UNATHORISED BILLING
On the 04/08/2015 Jet promised to investigate my query with ***/GO but surprising today at 16H44 i got a threatening sms to pay account no: *** immediately otherwise legal steps will be taken against me. Are these people handling our complaints serious or we just wasting our time? Hello peter and the public please advice.
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Jet's replyOfficial
11 Aug 2015, 16:09Hello Gugusibiya,
We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention from the relevant management team, your query has been noted as a priority and feedback will be provided directly to you.
Kind regards,
Edcon customer experience team,
***
We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention from the relevant management team, your query has been noted as a priority and feedback will be provided directly to you.
Kind regards,
Edcon customer experience team,
***
Best regards,
Jet's reply11 Aug 2015, 16:09
Official
Hello Gugusibiya,
We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention from the relevant management team, your query has been noted as a priority and feedback will be provided directly to you.
Kind regards,
Edcon customer experience team,
***
We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention from the relevant management team, your query has been noted as a priority and feedback will be provided directly to you.
Kind regards,
Edcon customer experience team,
***
Best regards,