*****ulent account

In 2017 a *****ulent account was opened at JET store under my name. As soon as I found out I when to the store in Quagga center and submitted all the documents they required. Till today the issue has not been resolved. They keep on taking this account to different lawyers traying to force be to pay an account that don't belong to me. Am tired of explaining to all the lawyers and I want this account to be removed from my name.