1 reviews | Active since Dec 2016

14 Feb 2017, 11:51

***UAL HARASSMENT

<p>On Wednesday, 08 February 2017, at approximately 17h35, I walked into the JET store at Galleria. As I entered the door a young African male, who was talking to the security guard at the time, followed me to the women's section of the store. He then asked me where I work and what I do for a living. I aksed him how is that relevant to his life - he said "because you look so nice". I then walked away. He followed me and asked me whether i was marries - i said yes and told him to leave me alone - i walked away once again. He then followed me again where he asked me why i got married and didnt wait for him. He then tried to touch my hand which was placed on the rail of clothes which i was looking through . </p> <p>i then shouted at him and told him to leave me alone. To my shock and horror he walked to the front of the store and went behind the desk. i asked a lady who was tidying up clothes nearby whether that man worked in the store and she said he did and he worked for the 'accounts section'.</p> <p> </p> <p>i then went to the front of the store and reported to the accounts manager, that the man standing next to him ***ually harrassed me. i requested to speak to the store manager. the accounts manager who was rude at first and told me i did not have a right to request to speak to the store manager. when i told him in detail what had happened and that i was an attorney - he became apologetic. The man who ***ually harassed me said he was joking and began laughing. He then made a joke in Zulu and began laughing with the other accounts staff members. </p> <p> </p> <p>The store manager arrived. i told her about it and she said she will deal with it. i have heard nothing about what happened. i have not received a formal apology from JET even though i left my business card with my details with the accounts manager. </p> <p> </p> <p>is this the type of staff Edcon employs? it is disgusting!</p>

0
Replies (2)
Jet
Jet's reply14 Feb 2017, 15:51
Official

We have received your concerns and apologise for the inconvenience caused by the matter. it has been brought to our attention the the Jet Galleria store management is handling the matter. They will keep you updated on the matter.

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

Jet
Jet's reply14 Feb 2017, 15:57
Official

We have received your concerns and apologise for the inconvenience caused by the matter. it has been brought to our attention the the Jet Galleria store management is handling the matter. They will keep you updated on the matter.

Kind regards,

Customer Experience Team

Call Centre: ***

Best regards,