Try to fix account but no one were able to help

Dear Sir<br> <br> My Jet acc is in arears and I phoned Jet to negotiate about my acc. The consultant at customer care refused to assist me and told my that I am handed over to their laywers. I asked Him if he can put me through to his manager and I were holding the phone for a max of 50min and still no one helped me. If Jet stores want their money then they must assist people even if the person is in arears. Will one of the Jet management pls phone me on this number *** / ***. I would realy like to get out of arears but unfortunatly I am working nightshift and I stay far from town, so it is difficult to make any payments and if Jet did handed me over to their laywers I'll appreciate it if someone can assist me with a telephone number, but this is too much to ask from the consultants at Jet customer care