GM
Godfrey M

1 reviews | Active since Dec 2016

05 Dec 2016, 14:57

Time Wasting at Jet Diepsloot Mall

<p>at the above store in this busy times there are only two cashiers at till point when you pay,the one cashier is for cash and the other is for cards.the queue from both sides will be snaking and nobody cares about this long queues.this cashiers they frantically goes on live speaker trying to call their fellow cashiers for back-up but no one surfaces from the kitchen or storeroom.we are suffering with bad service from this store daily.please safe us from this rotten service and there are many stations for till points in this store,what a waste of EDCON resources pumping money on computers and paying ICT companies money for networks but no one to use them.</p>

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Replies (1)
Jet
Jet's reply20 Dec 2016, 15:02
Official

We must apologise for the delayed response.

Thank you for bringing this matter to our attention. We have addressed this incident with the store manager regarding the service received in store, feedback will be provided shortly. Please be advised we must apologise for the unpleasant experience.

You reference number is ***/GO

Kind regards,
Edcon customer experience team,
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