LI
Lacordia I

1 reviews | Active since Jan 2012

14 Jan 2025, 12:01

*****, theft unthourized data received *****ulently

Jet store id bully, incompetence, rude, sharks, *****ster, My mom just found out that there are 4 deductions of data on her account from 2018 August until current. Someone from Jet Sore is benefiting with x4 data every month (x2R78 and x2R49) for 7 years. And deductions of Hollard too. That my mom never approved. Email was sent to Jet using the email given by Agent. Instead of them responding the call and threaten that she will be handed over. For full 2 years she has been paying but the amount does not decrease, but increases I have requested them to send us the full statement with payment records for 2 years, they don't instead the threaten my old sickly mom - And when are they going to refund the money used to buy data for 7 years - What are they going to do with the person who benefitted with that data -

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Replies (1)
Jet
Jet's reply16 Jan 2025, 11:47
Official
Hi Lacordia,

 Thank you for bringing this matter to our attention we will escalate your query to our team. 

Best regards,