1 reviews | Active since Feb 2017
Thank U card ****
Have been swiping my Thank U card when filling fuel at Engen for months. When I tried to redeem the points earned (R97 worth) on my Thank U card I was told the card had been cancelled by Jet because I 'did not use the card for months so they thought it was being swiped **********ly'. What utter BS, why have a rewards program when they cancel the rewards whenever they feel like it. Beware of the Thank U rewards program.
Thank you for making contact with us. Please be advised that the Jet account has a block code Z on it as it is in arrears.This is the reason why the points cannot be redeemed. Please contact our accounts department with your ID number on *** who will explain to you in detail the status of the account.
***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,
Thank you for making contact with us. Please be advised that the Jet account has a block code Z on it as it is in arrears.This is the reason why the points cannot be redeemed. Please contact our accounts department with your ID number on *** who will explain to you in detail the status of the account.
***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,