RT
Refiloe T
1 reviews | Active since Jul 2010
03 Nov 2015, 10:38
Thank u card - customer care
I have 2 thank you card that i wanted assistance with as the 1st one was lost and i was trying to get hold of the number on the back of the card ***- i spoke to people that keep on transferring me to different departments.
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Replies (1)
Jet's replyOfficial
04 Nov 2015, 08:47Hello Fifie,
As per our telephonic conversation we must apologise for the service received regarding your Thank U Rewards card. Please be advised your query has being attended to and you will be receiving feedback shortly with regards to the transfer of your thank U points.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation we must apologise for the service received regarding your Thank U Rewards card. Please be advised your query has being attended to and you will be receiving feedback shortly with regards to the transfer of your thank U points.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Jet's reply04 Nov 2015, 08:47
Official
Hello Fifie,
As per our telephonic conversation we must apologise for the service received regarding your Thank U Rewards card. Please be advised your query has being attended to and you will be receiving feedback shortly with regards to the transfer of your thank U points.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation we must apologise for the service received regarding your Thank U Rewards card. Please be advised your query has being attended to and you will be receiving feedback shortly with regards to the transfer of your thank U points.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***