Terrible service from Jet (or lack there of)

With the whole covid situation, i have been negatively affected like a lot of other people. My comany has cut my salary for the 2nd time since covid hit us. Throughout the entire time i kept up to date with my Jet installmaents, however now I am really struggling to make ends meet. Since March 2021 i have been trying to make contact with Jet to make a payment arrangement or something, but to this day no one has assisted me. They do however send me threatening smses and emails, but no one has the decency to assist me. I have tried emailing then and calling them, escalating the issue, and they say someone will get back to me. NO ONE has. They now have put a default against my name because of this, but they are the reason why nothing has been done in almost 4 months. They are very quick to ask for something from me, but when i want some kind of assistance they are dead quiet!! Well done Jet, now i know why people are closing off their accounts!!