Tellers don't know what a gift receipt is

I requested a gift receipt for an item I bought at the Rosebank Mall Jet today. Both tellers did not understand what a gift receipt is. First they misunderstood it to be a gift card. Then they insisted that the normal receipt is a gift receipt. When I tried to explain that one of the items was a gift and I want a separate receipt so the person can return it if they want to, they again insisted that the normal receipt is the right thing. I did not have enough time over lunch to try and help them understand so I left without a gift receipt for the gift I purchased - I cannot give the recipient the normal receipt reflecting the price of the item and all my other personal account details. Please train your staff so customers are not inconvenienced by their ignorance. This is not to mention the unprofessional way in which I was responded to.