1 reviews | Active since Aug 2011
Telesales forcing me to explain myself!
at 11.14am today (4 December 2015) a lady from Jet tried to Sell me a policy!, first of all she did not ask me for my time but instead started raving about benefits etc..i was obviously not interested mainly because of her rudeness, i then told her that , I AM NOT INTERESTED. and i do not have to explain why i am not interested in her policy offer! <br> I told her that i don't have to explain why i am not interested and that i am going to drop the phone line now, she said shell call me back(her tone at this point is forceful)..now shes not asking for my time shes demanding it !<br> <br> i am not interested in anything from JET if this is how its going to be sold to me...<br> <br> she needs to be addressed immediately! *********** sales lady... <br> <br> JET NEEDS TO REMOVE MY NUMBER FROM THE SALES/MARKETING LIST IMMEDIATELY!
Thank you for bringing the above concerns to our attention.
We strive to provide our customers with the best possible service, and when you feel that it fails to meet your expectations, It is important for us to know.
We are sorry that you received service that prompted you to contact us with a complaint, and we regret any frustrations this incident has caused you. To ensure that our Tele-sales staff conducts itself in a manner that reflects the high regard that we have for our customers we will be addressing all concerns raised with management in order to implement corrective measures.
Your patronage is important to us, and we hope that you will continue to give us opportunities to service you.
Thank you once again for bringing this matter to our attention.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for bringing the above concerns to our attention.
We strive to provide our customers with the best possible service, and when you feel that it fails to meet your expectations, It is important for us to know.
We are sorry that you received service that prompted you to contact us with a complaint, and we regret any frustrations this incident has caused you. To ensure that our Tele-sales staff conducts itself in a manner that reflects the high regard that we have for our customers we will be addressing all concerns raised with management in order to implement corrective measures.
Your patronage is important to us, and we hope that you will continue to give us opportunities to service you.
Thank you once again for bringing this matter to our attention.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***