TS
Thembisile S

1 reviews | Active since Mar 2018

18 Mar 2018, 22:21

Store don't do cash refunds

I bought school shoes on 14th March 2018 then I returned the shoes on the 18th March 2018, and I was told at the store that they don't do cash refunds. I was told that they can only give me a gift voucher for the amount.

0
Replies (1)
Jet
Jet's reply19 Mar 2018, 16:13
Official

Thank you for sharing your instore experience with us.We are sorry for the frustrations caused to you .We will escalate your query to management and feedback will be provided .If the method of payment was cash and you have a receipt the store should provide you with the cash refund.***/GO

Kind regards

The Edgar's Customer Experience Team

Best regards,