AC
Angela C
1 reviews | Active since Sept 2012
09 Mar 2015, 15:46
Still waiting for feedback
I am logging this on behalf of my father. My tablet was taken in 3 weeks ago as the LCD is not working. I was told by the consultant that the insurance covers the LCD for any accidental issues. To date we are still awaiting feedback , no slip was received so that I can follow up myself. I have tried calling the store the entire day but to no avail. Urgent feedback is needed as this is unacceptable.
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Jet's replyOfficial
09 Mar 2015, 16:15Hello MuriciaV,
Please be advised you can visit St Georges Mall as the cell phone will be exchanged for you, we have addressed this matter with the store manager regarding to the lack of feedback.
You will be receiving a phone call shortly with more details.
Kind regards,
Edcon customer experience team,
***
Please be advised you can visit St Georges Mall as the cell phone will be exchanged for you, we have addressed this matter with the store manager regarding to the lack of feedback.
You will be receiving a phone call shortly with more details.
Kind regards,
Edcon customer experience team,
***
Best regards,
Jet's reply09 Mar 2015, 16:15
Official
Hello MuriciaV,
Please be advised you can visit St Georges Mall as the cell phone will be exchanged for you, we have addressed this matter with the store manager regarding to the lack of feedback.
You will be receiving a phone call shortly with more details.
Kind regards,
Edcon customer experience team,
***
Please be advised you can visit St Georges Mall as the cell phone will be exchanged for you, we have addressed this matter with the store manager regarding to the lack of feedback.
You will be receiving a phone call shortly with more details.
Kind regards,
Edcon customer experience team,
***
Best regards,