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chantely E

1 reviews | Active since Jun 2014

16 Apr 2019, 10:36

staff needs training on how to treat customers

Jet Delmas please teach your staff that customers pay their salary they treat customers as if it is a local from a club they bump into I exchanged a shirt that didn't fit after spending a lot of money at the store The two ladies behind the counter was clearly not in the mood to help and was saying to each other ''Ai exchange Eish'' and didn't even greet properly If they don't want to do the job Im sure there is people who are willing to assist in a more friendly manner?

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Replies (1)
Jet
Jet's reply16 Apr 2019, 13:51
Official
Hi Chantely
Thank you for sharing your in store experience with us.
We must apologise for the behavior of our staff which is unacceptable standards.
We will be addressing this matter with our senior manager so that corrective measures may be taken in order to rectify our shortfall.
We have tried calling you to no success.

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Kind regards

The Edgar's Customer Experience Team
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