1 reviews | Active since Jun 2018
SPHIWE ( AMAZING CUSTOMER SERVICE)
To Jet Head office I would like to say thank you to a certain staff member who works at your Pavilion branch in Durban. I went in on Sunday afternoon to look for a certain product for my daughter and he went out of his way to find it, he was extremely helpful and very respectful. one of his colleagues looked me straight in the eye and told me they did not have the product and went about her business and paid no mind to me. SPHIWE went out of his way to look for it my mother and myself were very impressed with his survive, you need to put more people like him on the floor to assist customers. the world needs more people like him, his customer survive was IMPECCABLE!! and he needs to be encouraged and rewarded as it is extremely rare.
Thank you for making contact with us. We are delighted to hear that you have received such commendable service from our staff. Your kind gesture of bringing this compliment to our attention is really appreciated and we will make certain that Sphiwe's service does not go unnoticed. A copy of your compliment will be forwarded to this staff member’s direct manager for further recognition. Thank you for your business and we look forward to your continued support.
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Kind regards
The Edcon Customer Experience Team
Thank you for making contact with us. We are delighted to hear that you have received such commendable service from our staff. Your kind gesture of bringing this compliment to our attention is really appreciated and we will make certain that Sphiwe's service does not go unnoticed. A copy of your compliment will be forwarded to this staff member’s direct manager for further recognition. Thank you for your business and we look forward to your continued support.
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Kind regards
The Edcon Customer Experience Team
