AI
Abigail I
1 reviews | Active since Feb 2014
02 Oct 2015, 13:35
SMS Stating specialof buy one get one free
I received an sms stating that Adults and kids tommy's are buy one get one free. But when I got to the store the asistant says no, it os only on baby sizes. My whole lunch waiting in the store and this is what I get. EDCON are really bad, this is not the first time they mislead me.
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Jet's replyOfficial
05 Oct 2015, 08:59Hello Abizaine,
As per our telephonic conversation we must apologise for the service received in store regarding our promotion. We have raised this matter with our in store management team , you will be receiving feedback shortly.
Your reference number is ***/GO. . Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation we must apologise for the service received in store regarding our promotion. We have raised this matter with our in store management team , you will be receiving feedback shortly.
Your reference number is ***/GO. . Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Jet's reply05 Oct 2015, 08:59
Official
Hello Abizaine,
As per our telephonic conversation we must apologise for the service received in store regarding our promotion. We have raised this matter with our in store management team , you will be receiving feedback shortly.
Your reference number is ***/GO. . Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation we must apologise for the service received in store regarding our promotion. We have raised this matter with our in store management team , you will be receiving feedback shortly.
Your reference number is ***/GO. . Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***