Since I open my account no statement
I have my JET account almost an year I think and don't receive my bill in the post or email. I don't even know what my installment is . Every time have to to an jet store to find out what I must pay.<br> I requested on website as well. Nice poor service. You want your money but you don't send statements.<br> Please get an upgrade as soon as possible. This won't happen if I know what to pay. <br> And private numbers I don't answer always . You can email me as well
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Jet's replyOfficial
14 Oct 2015, 10:26Hello Karienv1994,
Our attempts to contact you today at 10:17 AM have been unsuccessful. We must apologise for the frustration caused in this matter. Please be advised your query has been escalated to our accounts department for further investigations regarding the non-receipt of your statements.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Our attempts to contact you today at 10:17 AM have been unsuccessful. We must apologise for the frustration caused in this matter. Please be advised your query has been escalated to our accounts department for further investigations regarding the non-receipt of your statements.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Jet's reply14 Oct 2015, 10:26
Official
Hello Karienv1994,
Our attempts to contact you today at 10:17 AM have been unsuccessful. We must apologise for the frustration caused in this matter. Please be advised your query has been escalated to our accounts department for further investigations regarding the non-receipt of your statements.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Our attempts to contact you today at 10:17 AM have been unsuccessful. We must apologise for the frustration caused in this matter. Please be advised your query has been escalated to our accounts department for further investigations regarding the non-receipt of your statements.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***