Shocking that such a big store don't have straws.
<p>I bought a coke 1lt and realize that I have no straws and immediately went back to the cashier and she just shout at me no they don't give straws and they don't have.</p> <p>Was just shocking for such a big store for not have straws for their customers.</p>
We have escalated the complaint to the Jet Bellville management to address as our valued customer is not happy that there no straws in store for your cool drink. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards,
Customer Experience Team
Call Centre: ***.
We have escalated the complaint to the Jet Bellville management to address as our valued customer is not happy that there no straws in store for your cool drink. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards,
Customer Experience Team
Call Centre: ***.