LS
Lorette S
1 reviews | Active since May 2010
17 Jun 2019, 19:13
Shocking music in the store
I was in Jet Makhado Crossing in Louis Trichardt about two weeks ago. The song that was playing at that stage had revolting lyrics and included the word "****". I feel embarrassed to even write it here since I don't use language like that and since I had my kids with me to buy shoes for them, I was totally freaked out. I abandoned our shopping expedition to get out of there. I complained about this 5 years ago and now the music has become even worse and more shocking. How do you expect people to take their kids into such an environment??? What has become of our moral standards. I will not support Jet any more.
Helpful (0)
Replies (1)0
Replies (1)Jet's replyOfficial
18 Jun 2019, 08:38Dear Lorette
Thank you for sharing your experience with us thus allowing us the opportunity to rectify our shortfalls.
By copy of your mail, we will alert our senior management so that corrective measures may be taken to improve our service. This kind of music is totally unacceptable.
Thank you for your patronage.
***/GO
Kind regards
Jet Customer Experience Team
***
Thank you for sharing your experience with us thus allowing us the opportunity to rectify our shortfalls.
By copy of your mail, we will alert our senior management so that corrective measures may be taken to improve our service. This kind of music is totally unacceptable.
Thank you for your patronage.
***/GO
Kind regards
Jet Customer Experience Team
***
Jet's reply18 Jun 2019, 08:38
Official
Dear Lorette
Thank you for sharing your experience with us thus allowing us the opportunity to rectify our shortfalls.
By copy of your mail, we will alert our senior management so that corrective measures may be taken to improve our service. This kind of music is totally unacceptable.
Thank you for your patronage.
***/GO
Kind regards
Jet Customer Experience Team
***
Thank you for sharing your experience with us thus allowing us the opportunity to rectify our shortfalls.
By copy of your mail, we will alert our senior management so that corrective measures may be taken to improve our service. This kind of music is totally unacceptable.
Thank you for your patronage.
***/GO
Kind regards
Jet Customer Experience Team
***
