VL
Vuyelwa L
1 reviews | Active since Mar 2014
06 Jul 2015, 10:54
Settlement amount paid in full but owing
My account is ***. I paid my account in full 2months back. To my dismay I had to pay another R305. 00 at Jet on Friday because my account is still in arrears.
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Replies (1)Jet's replyOfficial
06 Jul 2015, 11:20Hello Mabhayi ,
Thank you for bringing this matter to our attention. Please be advised we have escalated your query to our in accounts management team to investigate regarding the balance on your account.
You will be receiving further communication shortly, your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. Please be advised we have escalated your query to our in accounts management team to investigate regarding the balance on your account.
You will be receiving further communication shortly, your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***
Kind regards,
Edcon customer experience team,
***
Jet's reply06 Jul 2015, 11:20
Official
Hello Mabhayi ,
Thank you for bringing this matter to our attention. Please be advised we have escalated your query to our in accounts management team to investigate regarding the balance on your account.
You will be receiving further communication shortly, your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. Please be advised we have escalated your query to our in accounts management team to investigate regarding the balance on your account.
You will be receiving further communication shortly, your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***
Kind regards,
Edcon customer experience team,
***
