service from hell
<p>i paid up my jet stores account fully on August 2016 @ Jabulani Mall ...recieved a paid up letter from the debt company that was handling the account as i had paid the account up. but to this Day i am still listed on credit berue with an outstanding balance of R3370 where else i have reciets that proves that i settled the account , i demand an answer . ASAP </p>
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly forward us your account or ID number so that we may liaise with the accounts team on the matter, Alternatively Kindly be advised that the matter regarding the account enquiry has to be sent to the accounts team for actioning. The accounts team may be reached on the below details regarding the matter. Please find the below reference number for your email ***/GO
Tel: *** or ***Edgars. ***
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly forward us your account or ID number so that we may liaise with the accounts team on the matter, Alternatively Kindly be advised that the matter regarding the account enquiry has to be sent to the accounts team for actioning. The accounts team may be reached on the below details regarding the matter. Please find the below reference number for your email ***/GO
Tel: *** or ***Edgars. ***
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
I am still dis appointed that that i did my part as law abiding citezen and paid up the account but yet againg i am still expected to make sure that the matter has been resolved .
I am still dis appointed that that i did my part as law abiding citezen and paid up the account but yet againg i am still expected to make sure that the matter has been resolved .