1 reviews | Active since Aug 2016
Service at JetMart
Went to buy the microsoft 535 lumia cellphone at jetmart. I was told it was out of stock and that they cannot order it for me from another JET store or find out if it was available because they are in competition and it is an expense to make a telephone call. Wow, what a service.....Shocking service</p>
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that the store was correct as we also do not move stock for Jet store as Head office, we may only advice which other branch has the item on behalf of our valued customer. Please find the below reference number for your post ********** 172/GO. We apologise again for any frustrations incurred.
Kind regards,
Nomzekelo Mnini
Customer Experience Team
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that the store was correct as we also do not move stock for Jet store as Head office, we may only advice which other branch has the item on behalf of our valued customer. Please find the below reference number for your post ********** 172/GO. We apologise again for any frustrations incurred.
Kind regards,
Nomzekelo Mnini
Customer Experience Team