nM
nomsa M
1 reviews | Active since Sept 2015
14 Sept 2015, 13:21
selling broken phones
this was not resolved,I wasted my time and money went back to the store and gues what?they said they will get back to me and I paid money for this phone in april took it for repairs in july but taadaaaa its september nowI still dont have my phone, and I paid insurance for this stupid phone then they replaced me with another broken phone after 7weeks ,they have made their sale so they dont care about us anymore, I had insurance and they didnt even claim this phone for insurance. I WILL ALERT EVERYONE I KNOW NOT TO BUY A PHONE FROM JET,EDGARS OR ANY EDCON,THEIR SERVICE IS BAD.managers dont even sympathise they tell you they had auditors because they lost R100k in cellphones,how is that my problem mxm
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Jet's replyOfficial
14 Sept 2015, 15:11Hello divinittyy@,
We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention from the relevant management team, your query has been noted as a priority and feedback will be provided directly to you.
Kind regards,
Edcon customer experience team,
***
We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention from the relevant management team, your query has been noted as a priority and feedback will be provided directly to you.
Kind regards,
Edcon customer experience team,
***
Jet's reply14 Sept 2015, 15:11
Official
Hello divinittyy@,
We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention from the relevant management team, your query has been noted as a priority and feedback will be provided directly to you.
Kind regards,
Edcon customer experience team,
***
We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention from the relevant management team, your query has been noted as a priority and feedback will be provided directly to you.
Kind regards,
Edcon customer experience team,
***