TR
Teboho R

1 reviews | Active since Jun 2013

29 Nov 2015, 09:53

SELLING AND FAILING TO FIX THEIR FUNDI CELL

July 2015 I've brought fundi combo for R1000 form Jet. Combo was cell phone and tablet. Since form day one cell phone had a speaker and network problem. Tablets is like a toy. Wi fi is not working,u can just use it to play music. Since we give them their phone to fix on the 20 September 2015 to fix. They kept on promising to phone back,but because of poor communication from them no one phoned from september until now. I had to go there my self yesterday demanding solution. They agreed to exchange it different phone. Problem I lost half of my money because they want charge and manuals for their toy fundi. I think I lost them because of frastration. I have to take it to differed people to see if they can be able to activate wi fi. I don't remember. I'm going to give them their tablet for free because it is shirt. They still selling that FUNDI shirt to conaumers.

0
Replies (1)
Jet
Jet's reply01 Dec 2015, 13:11
Official
Hello rakauoane,

Thank you for bringing this matter to our attention. Please be advised we are currently liaising with the store manager and will revert with feedback shortly.

We must apologise for the inconvenience and frustration caused to you. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.

Kind Regards
Customer Experience team
***