cC
charlenevano C
1 reviews | Active since Jul 2016
03 Jun 2019, 13:38
Sandton City - routinely deliver poor service and today all time low!
Sandton City Jet - I went in to purchase items today, I was the only one in line at the tellers - there was not a single teller on duty , there were other staff assisting on account queries, when I asked if some could assist me on this purchase I was outright ignored, I waited and was completely ignored during this time. This is very poor service, I left the store. This store routinely has only 1 or 2 tellers on duty and always a long queue, but today was a new all time low. I was a regular customer purchasing 100's of rands monthly but you have seen the last of me after this horrible experience of your staff being completely apathetic and rude.
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Replies (1)Jet's replyOfficial
03 Jun 2019, 14:36Thank you for taking the time in addressing your service experience with us. We would like to apologize for the overall service experience received.
Kindly be advise we have referred your query to management for intervention and feedback will be provided.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team
Jet's reply03 Jun 2019, 14:36
Official
Thank you for taking the time in addressing your service experience with us. We would like to apologize for the overall service experience received.
Kindly be advise we have referred your query to management for intervention and feedback will be provided.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team
