KS
Katheryn S
1 reviews | Active since Feb 2011
12 Dec 2015, 20:31
Samsang Galaxy J1
Hi. On the 2015/11/28 I ordered the above mentioned celphone. Thinking I would miss the mall madness as Christmas looms near I ordered it online, I have done in the past so I was not too worried. I go onto the [URL Removed] Choose the phone and pay via my Edgars account card. Due to the price of the phone, I would pay no delivery charge. The moment I pressed Enter the money was quickly taken off my Edgars account. I printed the \receipt"and I wait..wait and wait some more. It seems all they - JET Cellular is the money. After sales service"
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Jet's replyOfficial
18 Dec 2015, 11:04Hello katzawp,
As discussed please be advised we are investigating on your order, and will revert with feedback shortly. We must apologise for the inconvenience and frustration caused
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
As discussed please be advised we are investigating on your order, and will revert with feedback shortly. We must apologise for the inconvenience and frustration caused
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Jet's reply18 Dec 2015, 11:04
Official
Hello katzawp,
As discussed please be advised we are investigating on your order, and will revert with feedback shortly. We must apologise for the inconvenience and frustration caused
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
As discussed please be advised we are investigating on your order, and will revert with feedback shortly. We must apologise for the inconvenience and frustration caused
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***