BM
Bayanda M

1 reviews | Active since Mar 2023

09 Sept 2023, 21:02

Rude customer service

We at Jet Menlyn and received poor service from Zanele Jiyane who wasn't willing to assist us in looking for a price for a dress that we want to buy, she gave us a lame excuse that the system is closed 45minutes before the store closes. She was very rude and has a very bad attitude to us. The Manager had to come help us, and still couldn't find the price for the item, apparently it was part of a set of which no longer exist but is on the floor for customers to purchase. Highly disappointed with floor standards

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Replies (1)
Jet
Jet's reply12 Sept 2023, 10:46
Official
Hi Bayanda,

 We're so sorry that you haven't had a great experience at our store.  We appreciate you letting us know, we have escalated this with the relevant store.